Hire car after incident/event

If you hold the Keep Mobile optional extra on your Comprehensive Car Insurance policy you'll have a hire car until you get your car back, or until we determine it's a write off.

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Hire car as an optional extra

  • After an accident, could you realistically manage without your car while it was being repaired? If you need a car to get to work, drop the kids to school, and more, you may want to add hire car as an optional extra1.
  • We call this 'Keep Mobile' cover. With this optional extra, we'll aim to get you a similar make and model to the car on your policy so you can keep doing everything you'd normally do, just in a hire car.
  • Plus, you'll also get copycat cover. While you're waiting for your car to be repaired or deemed as a write off, you'll receive the same insurance cover for the car being used in place of your own. This applies whether you are driving a friend's car, a family member's car, or a hire car after an accident. And don't worry - your listed drivers will also be considered listed drivers on that car too.

What's covered with the Hire car optional extra?

  • Unlimited hire car while your car is being repaired (or until we determine it is a write off).
  • You'll get a hire car regardless of whether you were the at-fault driver.
  • Similar make and model to your insured car (subject to our providers availability).

Keen to take up Keep Mobile as an Optional Extra?

Great! It's easy. You can either

  • Add it to your policy when you're getting a quote for a new Comprehensive Car Insurance policy; or
  • Add it in self-service to an existing Comprehensive Car Insurance policy.

What else do I need to know about Keep Mobile?

  • This optional extra can't be added if you already have a current or pending claim on your car.
  • Once you've added it, you're only able to remove the Keep Mobile optional extra at renewal time.

This is just a summary. For more info on what is and isn’t covered, including terms, conditions and exclusions, read the PDS (Product Disclosure Statement).

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1Optional extras benefits are subject to the terms, conditions, limits, and exclusions of the insurance policy. You can’t add optional extras after an incident and have damage or loss covered for that same incident. Optional extras must be added to your policy before the incident you’re claiming for. Please refer to the PDS for more information.