When should I lodge a car insurance claim?

If you decide to lodge a claim, you should do it ASAP. There are a few reasons for this:

  • The closer to the incident or accident that you lodge a claim, the fresher the events will be in your mind. This can help you give us a better, more accurate depiction of what occurred.
  • As time passes, it could get harder for us to assess your claim and find out exactly who was at fault.
  • If you keep driving a damaged car, you could cause more damage to it.
  • For Bingle Comprehensive car insurance holders:
    The quicker you get your claim in, the quicker you may have your car back following repairs and/or any payments you're entitled to.
    We don't cover additional damage that occurs from driving your car after an accident. Plus, when it comes time to renew your insurance, we may not be able to provide you with cover if your car has existing damage.
  • For Bingle Third Party property insurance holders:
    Obviously if you hold a Third Party Property car insurance policy, damage to your car won't be covered. But you need to lodge a claim if you are liable in an accident so we can act on your behalf with the other, not at fault party. We will be able to liaise with their insurer so you don't have to worry about it.

Do I have to make a car insurance claim?

Here's the thing. You don't have to make a claim with us. You can decide what will be best for you based on your own personal circumstances.

Need to make a claim? Find out more about our claims process.

Interested in Bingle car insurance? Learn more about Comprehensive Car Insurance and Third Party Property Car Insurance.