Comprehensive Car Insurance Policy
Important Information About Us
This Important Information about Us statement explains who we are, how we are paid for the services we provide and what to do if you are not satisfied with those services. It is designed to help you decide if you want to insure your car with Bingle. You should read it in conjunction with our Product Disclosure Statement (PDS) which tells you all about the Bingle Comprehensive Car Insurance Policy and begins on page 4.
Date
This Important Information about Us statement was completed on 5 April 2011.
Who are we?
Bingle (Bingle.com Pty Ltd. ABN 93 121 114 574. Authorised Representative No. 312546) provides low cost car insurance via the internet. Unless the law provides otherwise, all of our sales and policy administration communications with you will be through the Bingle website bingle.com.au, email or short message service (SMS) messaging. Unless we allow or request otherwise, all of our communications about your claim will also be electronic. See page 5 for our contact details.
Who do we act for?
Bingle was established in 2007 and is an authorised representative and a fully underwritten agency of Australian Associated Motor Insurers Ltd (AAMI), which holds an Australian Financial Services Licence. AAMI has authorised this Important Information about Us statement.
The financial services we offer
Bingle is authorised by AAMI to arrange for the issue, variation and disposal of Bingle insurance policies. Bingle is also authorised to deal with and settle claims on AAMI’s behalf. Bingle does not receive any remuneration or commission from AAMI for the services it offers. AAMI and Bingle are both members of the Suncorp Group of companies. AAMI and other Suncorp Group companies provide Bingle with the resources it needs to provide the authorised services. These services are provided on behalf of Bingle by staff employed by Suncorp Group companies. In addition to their salary, staff may receive bonuses if they achieve their performance targets. You will not be charged an additional fee as a result of this.
AAMI
AAMI (Australian Associated Motor Insurers Ltd) ABN 92 004 791 744. Australian Financial Services Licence No. 238173 sells, administers and manages claims on motor vehicle, home, overseas travel, small business and compulsory third party insurance policies and is responsible for the Bingle Comprehensive Car Insurance Policy, the terms of which are explained in the PDS that follows this section. AAMI receives the risk premium from this policy, but does not receive any remuneration or commission for the services provided by Bingle. To contact AAMI, call 13 22 44 or write to PO Box 14180, Melbourne City Mail Centre, Victoria 8001.
Resolving complaints
Bingle has a complaint resolution process. For full details, please see page 24 of the PDS.


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